Returns & Exchanges

At Van Halen Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Request a Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn, brand-new condition.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, we will issue a refund to your original payment method within 5 to 7 business days.